Refund policy

Oh Girl Accessories has no Return/Exchange policy.
However, your order will only be eligible for Exchange if you have received a Damaged / Tampered / Wrong article.
Please note:
No complaint will be considered without an unboxing video. No defect/damage in the article will be considered without an unboxing video.

You need to share Your Details, Including Order ID | Email ID | Name | and phone no, along with the unboxing Video within 24 hours of receiving your parcel on our customer care number +91 9289401508 or email us at accessoriesohgirl@gmail.com

Exchange process:

Our maximum response time is 48 working hours due to bulk messages.
Once we get to see your case, Our Customer Care Executive will examine the entire issue and cross-verify it with confirmation – If the Shared Unboxing Video is Fake / Re Packed / Not from Start to end / Issue / etc, we will not be able to entrain the case.

Note: Make Sure the article is original and unused, with intact packaging and tags.

On the other hand, if everything is okay, we will approve the exchange.

Refund Process:

Although we don’t have any option for a Refund in any case at any time,
A refund will be issued as a credit in the form of a coupon code only.
The coupon code has a 1-year validity from the date of issuance and can be used at any time within the one year for your purchase.

 

Disclaimer for Domestic Shipment:

·    In case the Parcel gets Lost due to the wrong address/wrong number/incorrect OTP Verification/Absence of Customer at the time of Delivery, the company is not liable to pay any amount as a refund.

·     Suppose the Parcel returns to us due to wrong address/wrong number/incorrect OTP Verification/Absence of Customer at the time of Delivery. In that case, the company will deduct shipping charges of Rs. 120 from the Refund Amount.

·     If the parcel returns to us due to the wrong address/wrong number/incorrect OTP Verification/Absence of Customer at the time of Delivery, and the Customer wants us to Re-ship the package, an Additional Rs. 240 will be charged.

 

Disclaimer for product/image:

·        All pictures of the items are clicked under professional lighting so minor color variations can exist.

·        Since the designs are handcrafted, minor design variations are possible.

·        Meenakari Earrings are hand-painted, so the paint may not be neat.